{"id":1949,"date":"2025-12-16T03:10:56","date_gmt":"2025-12-16T03:10:56","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=1949"},"modified":"2025-12-16T03:10:56","modified_gmt":"2025-12-16T03:10:56","slug":"seguimiento-reclamos","status":"publish","type":"page","link":"https:\/\/tupacamaru.portales.eas.org.pe\/?page_id=1949","title":{"rendered":"Seguimiento Reclamos"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">        <div class=\"reclamos-reclamos-container\">\r\n            <div class=\"reclamos-header\">\r\n                <h2>Seguimiento de Reclamos<\/h2>\r\n                <p>Ingrese el c\u00f3digo de reclamo para consultar el estado de su solicitud<\/p>\r\n            <\/div>\r\n\r\n            <form id=\"formulario-seguimiento\" class=\"reclamos-reclamos-form\">\r\n                <div class=\"form-group\">\r\n                    <label for=\"codigo_reclamo\">C\u00f3digo de Reclamo *<\/label>\r\n                    <input type=\"text\" id=\"codigo_reclamo\" name=\"codigo_reclamo\" placeholder=\"Ej: TRM-20250101-ABCDEF\" required>\r\n                <\/div>\r\n\r\n                <button type=\"submit\" class=\"button button-primary\">Buscar Reclamo<\/button>\r\n            <\/form>\r\n\r\n            <div id=\"reclamos-resultado\" class=\"reclamos-resultado\" style=\"display:none;\">\r\n                <div class=\"resultado-header\">\r\n                    <div class=\"resultado-item\">\r\n                        <span class=\"label\">C\u00f3digo:<\/span>\r\n                        <span id=\"res-codigo\" class=\"valor\"><\/span>\r\n                    <\/div>\r\n                    <div class=\"resultado-item\">\r\n                        <span class=\"label\">Estado:<\/span>\r\n                        <span id=\"res-estado\" class=\"valor estado-badge\"><\/span>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"resultado-solicitante\">\r\n                    <h3>Informaci\u00f3n del Solicitante<\/h3>\r\n                    <div class=\"info-grid\">\r\n                        <div class=\"info-item\">\r\n                            <span class=\"label\">Nombre\/Raz\u00f3n Social:<\/span>\r\n                            <span id=\"res-nombres\" class=\"valor\"><\/span>\r\n                        <\/div>\r\n                        <div class=\"info-item\">\r\n                            <span class=\"label\">Documento:<\/span>\r\n                            <span id=\"res-documento\" class=\"valor\"><\/span>\r\n                        <\/div>\r\n                        <div class=\"info-item\">\r\n                            <span class=\"label\">Correo:<\/span>\r\n                            <span id=\"res-correo\" class=\"valor\"><\/span>\r\n                        <\/div>\r\n                        <div class=\"info-item\">\r\n                            <span class=\"label\">Tel\u00e9fono:<\/span>\r\n                            <span id=\"res-telefono\" class=\"valor\"><\/span>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"resultado-reclamo\">\r\n                    <h3>Detalles del Reclamo<\/h3>\r\n                    <div class=\"info-grid\">\r\n                        <div class=\"info-item\">\r\n                            <span class=\"label\">Asunto:<\/span>\r\n                            <span id=\"res-asunto\" class=\"valor\"><\/span>\r\n                        <\/div>\r\n                        <div class=\"info-item\">\r\n                            <span class=\"label\">Cantidad de Folios:<\/span>\r\n                            <span id=\"res-folios\" class=\"valor\"><\/span>\r\n                        <\/div>\r\n                        <div class=\"info-item\">\r\n                            <span class=\"label\">Fecha de Registro:<\/span>\r\n                            <span id=\"res-fecha\" class=\"valor\"><\/span>\r\n                        <\/div>\r\n                        <div class=\"info-item\">\r\n                            <span class=\"label\">\u00daltima Actualizaci\u00f3n:<\/span>\r\n                            <span id=\"res-fecha-actualizacion\" class=\"valor\"><\/span>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"descripcion-item\">\r\n                        <span class=\"label\">Descripci\u00f3n:<\/span>\r\n                        <p id=\"res-descripcion\" class=\"valor\"><\/p>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div id=\"respuestas-section\" class=\"resultado-respuestas\" style=\"display:none;\">\r\n                    <h3>Historial de Respuestas<\/h3>\r\n                    <div id=\"respuestas-list\" class=\"respuestas-list\"><\/div>\r\n                <\/div>\r\n\r\n                <div id=\"documento-section\" class=\"resultado-documentos\" style=\"display:none;\">\r\n                    <h3>Documentos<\/h3>\r\n                    <div class=\"documentos-list\">\r\n                        <a id=\"btn-descargar-principal\" href=\"#\" target=\"_blank\" class=\"button button-small\">Descargar Documento Principal<\/a>\r\n                        <div id=\"anexos-section\" style=\"display:none; margin-top: 10px;\">\r\n                            <p><strong>Anexos:<\/strong><\/p>\r\n                            <ul id=\"anexos-list\"><\/ul>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div id=\"sin-resultados\" class=\"sin-resultados\" style=\"display:none;\">\r\n                    <p>No se encontr\u00f3 ning\u00fan reclamo con este c\u00f3digo. Verifique e intente de nuevo.<\/p>\r\n                <\/div>\r\n\r\n                <button type=\"button\" id=\"btn-nueva-busqueda\" class=\"button button-full-red\">Realizar otra b\u00fasqueda<\/button>\r\n            <\/div>\r\n\r\n            <div id=\"reclamos-error\" class=\"reclamos-error\" style=\"display:none;\">\r\n                <p id=\"error-mensaje\"><\/p>\r\n                <button type=\"button\" id=\"btn-limpiar-error\" class=\"button\">Intentar de nuevo<\/button>\r\n            <\/div>\r\n        <\/div>\r\n        <\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1949","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tupacamaru.portales.eas.org.pe\/index.php?rest_route=\/wp\/v2\/pages\/1949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tupacamaru.portales.eas.org.pe\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tupacamaru.portales.eas.org.pe\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tupacamaru.portales.eas.org.pe\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/tupacamaru.portales.eas.org.pe\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1949"}],"version-history":[{"count":0,"href":"https:\/\/tupacamaru.portales.eas.org.pe\/index.php?rest_route=\/wp\/v2\/pages\/1949\/revisions"}],"wp:attachment":[{"href":"https:\/\/tupacamaru.portales.eas.org.pe\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}